Refund policy

At Arbina we value your satisfaction and strive to ensure you love every product you receive. If for any reason you are not completely satisfied, you may request a return or exchange within 14 days of delivery.

Eligibility for Return

  • Items must be unused, unwashed, and in their original packaging.

  • Tags must remain attached and items must be in resale condition.

  • Proof of purchase (order confirmation or receipt) is required.

Non-Returnable Items

  • Customized or personalized products are non-returnable unless defective or damaged upon arrival.

Refund Process

  • Once we receive and inspect your return, we will notify you of the approval or rejection of your refund.

  • Approved refunds will be processed within 5–7 business days via your original payment method.

How to Request a Return

To initiate a return, don't hesitate to contact us at 

03002810068

with your order number and the reason for the return.
Our team will guide you through the process and provide a return address.